Privacy Policy

Last updated: July 2026

Statement and Purpose

ELARA BC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect the information you choose to share with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Information submitted through our contact or support application forms

Purpose of Collection

Your personal information may be used to:

• Respond to your inquiries
• Review applications for support
• Provide navigation and community resource information
• Connect you with appropriate programs, services, or community organizations at your request
• Communicate with you regarding ELARA BC services and resources

Information Sharing

ELARA BC does not sell, trade, or rent your personal information.

Your personal information may be shared:

• With your consent
• When necessary to connect you with a service provider or community organization you have requested
• With trusted third party service providers who assist in operating our website or services, where appropriate safeguards are in place
• When required or permitted by applicable law

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Accuracy

We make reasonable efforts to ensure that the personal information we maintain is accurate, complete, and up to date.

Safeguards

ELARA BC uses reasonable administrative, technical, and physical safeguards to help protect your personal information. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third Party Websites

Our website may contain links to third party websites for your convenience. ELARA BC is not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing personal information.

Access and Correction

You may request access to, correction of, or deletion of your personal information by contacting ELARA BC.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated revision date.

Contact

If you have any questions or concerns regarding this Privacy Policy or the way your personal information is handled, please contact ELARA BC through our Contact page.